This Privacy Policy was last updated on November 7, 2016.


Vivoom, Inc. (herein referred to as the “Company,” “we,” “us” or “our”) provides and makes available this web site located at (the “Site”) and the mobile web experience known as “Mobile App” or “Mobile Webapp”). The Site and the mobile web experience are referred to collectively, as the “Vivoom Service” or “Vivoom Platform”. Company has developed this Site to provide information about our company as well as information and access to our video enhancement and video sharing services to our users like you (“You”, “Your”). This Privacy Policy sets forth Company's policy with respect to information including personally identifiable data (“Personal Data” or “Personal Information”) and other information that is collected from Vivoom Service users. The terms of this Privacy Policy are incorporated by reference in the terms of use agreement that you accept upon registering for the Vivoom Service (the “Terms of Use Agreement”). By accepting the Terms of Use Agreement, you accept the terms of this Privacy Policy. If you do not agree to any of these terms, then please do not use the Vivoom Service. Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use Agreement.


When you interact with us through the Vivoom Service, we may collect Personal Data and other information from you, as further described below.

Personal Data That You Provide Through the Service:

We collect Personal Data from you when you voluntarily provide such information, such as when you register for access to the Vivoom Service, use the Vivoom Service, contact us with inquiries, respond to one of our surveys and/or submit your Personal Data through information collection points through the Site and the mobile web experience from time to time. Wherever Company collects Personal Data we make an effort to provide a link to this Privacy Policy.

In order to use certain parts of this Vivoom Service, we may collect and require certain Personal Data, including, but not limited to:

  • email address, as login
  • demographic information such as geographic region, language, and preferences
  • social network identification, if it was used for login or sharing
  • other information relevant to customer surveys and/or offers

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to the Vivoom Service, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Company and the authorized third parties referred to herein located in the United States.

Other Information:

When you interact with Company through the Vivoom Service, we receive and store personally identifiable information, which is collected passively by Company using various technologies. Company may store such information itself or such information may be included in logs or databases owned and maintained by Company affiliates, agents or service providers. We may use such information and pool it with other information to track, for example, the total number of visitors to the Vivoom Service, the number of visitors to each page or feature of the Vivoom Service, and the domain names of our visitors' Internet service providers.

We may use third-party analytics technology to track and collect anonymous traffic data about the use of the Vivoom Service. This information includes information about the type of mobile device you are using, device model, device id, advertising id, operating system, Vivoom Service version, your IP addresses, location, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Vivoom Service you visit, and similar information that will help us analyze and evaluate how the Vivoom Service is used (“Usage Information”). The third-party technology providers may have access to your information only for the purposes of performing these tasks and on behalf of Company and under obligations similar to those in this Privacy Policy.

In operating the Vivoom Service, we may use technologies called "cookies" or advertising identifiers. A cookie is a piece of information that the computer that hosts the Vivoom Service gives to your browser when you access the Vivoom Service. Similarly, an advertising identifier may be recorded from a mobile device. These technologies help provide additional functionality to the Vivoom Service and help us analyze the usage of the Vivoom Service more accurately. For instance, the Vivoom Service may set a cookie on your browser that allows you to access the Vivoom Service without needing to remember and then enter a password more than once during a visit to the Vivoom Service.  These technologies may make it possible for you to receive coupon offers or access to special themes restricted to users of Vivoom.

In all cases in which we use cookies or advertising identifiers, we will not collect Personal Data except with your permission. On most web browsers, you will find a "help" section on the toolbar. On iOS, Android, and other mobile devices you will be able to control advertiser identifier use in your Privacy Settings. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies and advertising identifiers turned on because they allow you to take advantage of some of the features of the Vivoom Service. If you reject cookies or advertising identifiers, you may still use the Vivoom Service, but your ability to use some areas and/or features of the Vivoom Service will be limited.

The Vivoom Service includes social media features ("Features"), such as the Facebook Like button and exit URLs that run on the Vivoom Service. These Features may collect your IP address, which pages and/or features you are visiting on the Vivoom Service and may set a cookie to enable the Feature to function properly. Social media Features are either hosted by a third party or hosted directly on the Vivoom Service. Your interactions with these Features are governed by the privacy policy of the company providing it.

Aggregated Anonymous Personal Data:

In an ongoing effort to better understand and serve the users of the Vivoom Service, we often conduct research on our customer demographics, interests and behavior based on the Personal Data and other personal information provided to us. This research may be compiled and analyzed on an aggregate basis, and Company may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

Behavioral Targeting / Re-Targeting:

We may share Usage Information about your activities on the Site and the mobile web experience with our third party advertising partners who will use this information to provide you targeted advertising based upon your interests. If you wish to not have your Usage Information shared by the Vivoom service, its partners, or stored by Vivoom, you may opt-out by contacting us at or Vivoom, Inc., 745 Boylston St., Boston, MA 02116.


The Vivoom Platform will retain your Personal Information for the period necessary to fulfill the purposes set forth in this Privacy Policy.  


If you wish to have the Personal Information you supplied to the Vivoom Service permanently deleted and disposed from the Vivoom Service you may request such deletion and disposal by contacting us at or Vivoom, Inc., 745 Boylston St., Boston, MA 02116.  Please provide the login you use with the Vivoom Service in your request. If you do not have a login, please provide a URL to one of your videos. Please note that for security reasons, prior to the deletion request being fulfilled, Vivoom will need to verify that the request does originate from you.


We use the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Vivoom Service, we will use your Personal Data to provide you with access to the Vivoom Service and to monitor your use of such services. Company and its subsidiaries and affiliates (the "Company Related Companies") may also use your Personal Data and other personally identifiable information to help us improve the content and functionality of the Vivoom Service, to better understand our users and to improve Vivoom Service. Company and its affiliates may use this information to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications. You will also be able to opt-out of receiving future marketing communications by making appropriate adjustments in your settings on the Site and/or in the mobile web experience.

Specifically we may use your data (Personal Data and other information) for the following:

  • Internal record keeping.
  • To improve the Vivoom Service and our other products and services.
  • To respond to your requests and inquiries, and to contact you about changes to the Vivoom Service.
  • To send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the Vivoom Service according to your interests. 
  • To allow a brand, sponsor, or Vivoom to contact you with regards to your participation (e.g. - a contest).
  • As otherwise specifically described in this Privacy Policy.

If we intend on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.


Company is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data and other information with certain third parties without further notice to you, as set forth below:

Your consent.  We may share or disclose your information at your direction, such as when you choose to submit User Content to the Vivoom Service.

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data and other information may be part of the transferred assets.

Related Companies: We may also share your Personal Data and other information with our Related Companies for purposes consistent with this Privacy Policy.

Agents, Consultants and Related Third Parties: Company, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function, which may include Personal Data.

Sponsoring Third Party Partners: In circumstances where we are working in partnership with a third party partner, we may provide such third party partners with your (i) Personal Information in an aggregate and anonymized manner and (ii) Usage Information from your activities on the Site and the mobile web experience. Such third party partners may use this information for their promotional campaign or other purposes. For special promotions, like coupon offers, we may provide our third party partners with advertising ids of targeted users and the third party partners may use such information to track the targeted users’ use of the special promotions.

In order to provide the Vivoom Service (including administering contests for sponsoring third-party partners), we may share your Personal Information with the sponsor who is running the contest in which you participate.

Legal Requirements: Company may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Company, (iii) act in urgent circumstances to protect the personal safety of users of the Vivoom Service or the public, or (iv) protect against legal liability.


You can access and view the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain parts and features of the Vivoom Service, including, without limitation, the mobile web experience.


Vivoom is a video sharing service so most of the information you provide to us you choose to make public. Through the Vivoom Service, you will have the ability to upload video content, post and share information about yourself and others, update your profile, communicate with others and post comments or reviews of content found on or through the Vivoom Service (collectively, "User Content"). Your public information will be shared immediately and broadly upon dissemination. For instance, when you choose to share User Content, User Content will be public and viewable on the Vivoom Explore area by a wide range of users and other social-sharing sites Vivoom Services accesses and communicates with and may also be used in connection with promotions by our advertising partners. We are not responsible for any user’s use of your User Content and their use of User Content is not subject to this Privacy Policy.  When you share information or content via the Vivoom Service, you should think carefully about what you are making public.


Company takes reasonable steps to protect the Personal Data collected through the Vivoom Service from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, an e-mail sent to or from the Vivoom Service may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to Company via the Vivoom Service.


This Privacy Policy does not apply to any  information collected by Company other than Personal Data and other information collected through the Vivoom Service. This Privacy Policy shall not apply to any unsolicited information you provide to Company through the Vivoom Service or through any other means. This includes, but is not limited to, User Content (except for those that you elect to share privately with designated contacts and do not share with other third parties). Information posted to any public areas of the Vivoom Service (collectively, "Public Areas"), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed to be non-confidential and Company shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution. Please be aware that whenever you voluntarily disclose Personal Data on publicly viewable web pages, such information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your Personal Data. Once you have posted information, you may not be able to edit or delete such information.


Company does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Vivoom Service. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on or through the Vivoom Service without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Company through the Vivoom Service, please email us directly at and we will delete that Personal Information from our databases.


This Privacy Policy applies only to the Vivoom Service. This Vivoom Service may contain links to other web sites not operated or controlled by Company (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Vivoom Service do not imply that Company endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.


Your access to and use of the Vivoom Service is subject to the Terms of Use Agreement.


The Vivoom Service and our business may change from time to time. As a result, at times it may be necessary for Company to make changes to this Privacy Policy. Company reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Vivoom Service after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.


To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Vivoom Service.

Please also feel free to contact us if you have any questions about Company's Privacy Policy or the information practices of the Vivoom Service.

You may contact us at: Vivoom, Inc., 745 Boylston St., Boston, MA 02116 or by email at


Applicable California privacy legislation permits visitors who are California residents to request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. To make such a request to access such information, please contact us as follows: Vivoom, Inc., 745 Boylston St., Boston, MA 02116 or

Within thirty (30) days of receiving such a request, we will provide a list of the categories of Personal Data disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this paragraph.